For Viveo, integrity takes center stage.
For us, ethics are fundamental, instilled and multiplied universally among all our associates to ensure impeccable conduct in our operations, negotiations, and processes.
Viveo’s approach is driven by the ambition to be recognized as an ethical and accountable enterprise, positively influencing our entire value chain. This is why we continuously invest in management and the pursuit of continuous improvement, honing our controls, processes, and corporate governance. This includes vigilant monitoring, transparency, and the provision of pertinent information for external oversight by our stakeholders.
Viveo’s Integrity Program comprises our Code of Conduct, Anti-Corruption Policy, Anti-Bribery Policy, Risk Management Policy, and other Corporate Policies. These are applicable to our associates and govern our relationships with clients, suppliers, competitors, public entities, and governmental representatives.
At Viveo, Compliance isn’t just a tool—it’s the compass that guides everyone to act with integrity, morality, and transparency in all business situations. This commitment is robustly backed and championed by our Senior Management.
We have a dedicated team overseeing this scope, including the Statutory Risk, Compliance and Audit Committee, HR, and an Ethics Channel designed for reporting any acts or suspicions of non-compliance, whether against our Code of Conduct, internal policies, or relevant laws and regulations.
At Viveo, ethics is deeply ingrained and shared among all our associates.
To safeguard our impeccable conduct in operations, negotiations, and processes, and in our mission to simplify the healthcare market, the Company has established a comprehensive Integrity Program.
Features include:
- ISO 37.001:2016 Anti-Bribery Management System Certification
- Ethics Channel
- Corporate Policies
- Governance Structure

Check out our policies:
Service Channels
Call center
Our toll-free 0800 service works from Monday to Friday, from 7 am to 8 pm. Outside these hours you can leave a message on our answering machine.
0800 721 9152
Access the Portal
Access Viveo’s Ethics Channel and register your report: www.relatoconfidencial.com.br/viveo