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Sustainability solutions

Promoting sustainability across the value chain

Integrate social and environmental criteria into stakeholder management, mitigating risks and promoting the sustainable development of our value chain.

8 fully electric trucks: as a reference, an equivalent diesel vehicle emits 600 grams of CO₂ per km into the atmosphere, and this initiative aims to reduce 100% of these emissions;
Validation of suppliers integrity and compliance practices;
Signatories to the Better Cotton Initiative (BCI).

Customer relationships, experience and satisfaction

Integrate sustainability and innovation into the product development process, reinforcing quality as a core operating principle and strengthening relationships with our stakeholders.

Replacement of expanded polystyrene packaging and refrigerant packs with reusable packaging featuring Phase Change Material (PCM) technology.
Structured process with rigorous traceability controls;
Annual survey using the Net Promoter Score (NPS) methodology;
Monitoring of the CMI (Customer Maturity Index) indicator.

Explore our other pillars

Human Development

Safe, inclusive and thriving workplace
Healthy and sustainable society

Environmental Performance

Environmental Performance
Climate change mitigation and adaptation

Integrity-Driven Management

Ethics and integrity
Operational and financial performance

Promoting sustainability across the value chain

Integrate social and environmental criteria into stakeholder management, mitigating risks and promoting the sustainable development of our value chain.

8 fully electric trucks: as a reference, an equivalent diesel vehicle emits 600 grams of CO₂ per km into the atmosphere, and this initiative aims to reduce 100% of these emissions;
Validation of suppliers integrity and compliance practices;
Signatories to the Better Cotton Initiative (BCI).

Customer relationships, experience and satisfaction

Integrate sustainability and innovation into the product development process, reinforcing quality as a core operating principle and strengthening relationships with our stakeholders.

Replacement of expanded polystyrene packaging and refrigerant packs with reusable packaging featuring Phase Change Material (PCM) technology.
Structured process with rigorous traceability controls;
Annual survey using the Net Promoter Score (NPS) methodology;
Monitoring of the CMI (Customer Maturity Index) indicator.

Explore our other pillars

Human Development

Safe, inclusive and thriving workplace
Healthy and sustainable society

Environmental Performance

Environmental Performance
Climate change mitigation and adaptation

Integrity-Driven Management

Ethics and integrity
Operational and financial performance

Get updates and promotions in your inbox

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Sustainability solutions

Promoting sustainability across the value chain

Customer relationships, experience and satisfaction

Explore our other pillars

Human Development

Environmental Performance

Integrity-Driven Management

Promoting sustainability across the value chain

Customer relationships, experience and satisfaction

Explore our other pillars

Human Development

Environmental Performance

Integrity-Driven Management